Management of HeFRA wishes to inform all our valued clients that the Agency is determined to serve them in an effective, efficient and timely manner.
Clients do not need to engage any HeFRA staff unofficially in the name of facilitating the process of acquiring a licence within a shorter time.
We are doing our best to ensure that clients have their licences within the shortest possible time.
We must remind our clients that it is criminal for anyone to pay a member of our staff unofficially to facilitate the process of acquiring a licence.
Any client or staff caught in any unofficial transaction with the motive of influencing the process of registration and licensing of their facility will be dealt with in accordance with the applicable laws.
We will appreciate your support to help us ensure that we have a clean, trusted and transparent system for quality and timely service delivery.
BY: MANAGEMENT OF HeFRA